Residents
Report a repair or get in touch.
If you live in a home managed by Rented, use the form below to report a repair or get in touch with your property manager. For emergencies, call us straight away.
Report a repair
Use the form or call [office number]. Tell us what the problem is, where it is and when it started. Photos help.
Emergencies
For a gas leak, call the National Gas Emergency line on 0800 111 999 straight away. For other emergencies (major leak, no heating or hot water, a door or window that won't lock), call us on [out-of-hours number].
What happens next
We'll confirm receipt, tell you who will attend, and aim to attend emergencies within [X hours] and routine repairs within [X working days].
Access
We'll always give you at least 24 hours' notice before a visit, unless it's an emergency.
Not happy?
See our Complaints page.